Rently privacy policy
1. Data controller
Rently is published by The Shoot Studio, a French sole proprietorship registered under SIRET 84186731000028, located at 480 Route de Clisson, 44120 Vertou, France. Legal representative and publication director: José-Manuel Véloso. Contact: contact@theshootstudio.fr.
2. Landlord information
Rently may collect a user identifier, first and last name, the email address provided through Sign in with Apple, phone number, address, subscription status and notification preferences.
3. Tenant information
When entered by the user, Rently may process a tenant’s first and last name, email address, phone number, move-in date, associated property and, when a couple is declared, information about the second tenant.
4. Property and receipt information
Rently may process a property name, address and type, rent, charges, security deposit, payment day and generated rent receipts. Property photographs are not currently stored but may be supported in a future release.
5. Purposes
Information is used to create and secure accounts, manage properties and tenants, generate rent receipts, prepare emails, schedule reminders, synchronize information with Firebase, store PDFs for Rently Plus, manage App Store subscriptions and improve the experience through Firebase Analytics.
6. Legal basis
Processing is primarily based on performance of the service requested by the user, the legitimate interest in securing and improving Rently, and consent when users enable notifications or optional processing.
7. Service providers
Rently uses Apple for Sign in with Apple and in-app purchases, and Firebase services hosted in the Europe region for authentication, Firestore, Storage, Messaging and Analytics.
8. Local and cloud storage
Some information is cached on the device to improve loading. Account, property, tenant and receipt information may be synchronized with Firestore. PDF rent receipts are stored in Firebase Storage only for Rently Plus users.
9. Notifications
When notifications are enabled, Rently may store an FCM token and the day and time selected by the user to send or prepare monthly rent receipt reminders. Notifications can be disabled in the app.
10. Analytics
Rently uses Firebase Analytics to understand overall usage, improve the experience and prioritize updates. These measurements are not used to sell personal information.
11. Retention and deletion
Information is kept while the account exists or while necessary to provide the service. Deleting an account in the app removes associated local information, Firestore documents and Firebase Storage files. This action is irreversible.
12. Data protection rights
Users may request access, correction, deletion, restriction, objection and, where applicable, portability by emailing contact@theshootstudio.fr. Requests are answered within one month.
13. Tenant privacy
The landlord is responsible for personal information entered about tenants and must have a lawful basis for processing it and inform affected people when required.
14. Contact
For privacy, GDPR, support or Rently Plus questions, email contact@theshootstudio.fr. The Shoot Studio aims to answer support requests within 24 to 72 business hours.